WhatsApp has introduced a new feature called “Message Summaries” aimed at enhancing user experience, especially for those who struggle to manage a high volume of unread messages. Announced in a recent blog post, this feature utilizes Meta AI to provide concise summaries for private chats. When users find themselves overwhelmed with numerous unread messages, a banner will appear at the top of the chat, allowing them to tap it and generate a summary. WhatsApp emphasizes that this summarization process is designed to protect user privacy.
Neither WhatsApp nor Meta will have access to the content of the summarized messages or the actual messages themselves. Users can feel secure knowing that any summaries generated are for their eyes only, ensuring that their conversations remain confidential. The summaries will be displayed in a bullet point format, highlighting key points from the conversations. Meta AI aims to extract relevant information, even mentioning names to help users catch up quickly.
The feature is currently rolling out to English-speaking users in the U.S., with plans to expand to more languages and regions in the near future. For privacy-conscious users, the Message Summaries feature will be disabled by default, and they will have the option to enable it through their settings. WhatsApp also offers an “Advanced Chat Privacy” setting, allowing users to decide which chats can utilize AI features for summaries. In related updates, WhatsApp has also introduced features aimed at enhancing business interactions, such as “Ads in Status” and “Promoted Channels,” designed to assist businesses in reaching customers efficiently.
With these updates, WhatsApp is continually evolving to meet the needs of its users and maintain privacy while incorporating advanced technology.